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FAQs

About Jivi Healthcare

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Q1. What is Jivi Healthcare?

Jivi is a short-stay, multispecialty surgery center offering advanced surgical care with minimal hospital stay, expert surgeons, and a patient-first experience.

Q2. What types of surgeries does Jivi perform?

We offer a wide range of elective surgeries across specialties, including general surgery, ENT, gynecology, urology, orthopedics, pediatric surgery, and more.

Q3. Why choose short-stay surgery over traditional hospitalization?

Short-stay surgeries allow faster recovery in the comfort of your home, lower costs, reduced infection risk, and less disruption to your life, all without compromising outcomes.

Doctors & Medical Team

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Q4. Who performs the surgeries at Jivi?

All procedures are conducted by highly experienced, board-certified surgeons with proven track records and excellent outcomes.

Q5. Can I choose my own surgeon?

Yes. At Jivi, you have the flexibility to choose your surgeon, either from our panel or bring your own doctor (subject to credentialing).

Booking & Admission

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Q6. How do I book a consultation or surgery at Jivi?

You can call, WhatsApp, or fill out the appointment form on our website. Our team will guide you through every step.

Q7. What documents should I carry for my appointment?

Please bring all relevant medical reports, prescriptions, and ID proof.

Q8. How early should I arrive on the day of surgery?

We usually ask patients to arrive 60 minutes before their scheduled procedure or as per the surgeon’s advice.

Packages & Insurance

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Q9. Are your surgeries covered under insurance?

Yes, we assist with insurance claims. Our support team will help you with all documentation and queries.

Q10. Do you offer flexible payment packages?

Absolutely. We offer transparent, flexible surgery packages tailored to your needs and comfort.

On the Day of Surgery

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Q11. What should I bring on surgery day?

Bring your ID proof, insurance documents, prescriptions, and reports. Avoid wearing makeup, jewelry, or tight clothing.

Q12. Will my family be allowed during the procedure?

Family members can wait in our comfortable lounge and will be updated throughout. One responsible adult must accompany the patient.

Recovery & Discharge

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Q13. How soon will I be discharged after surgery?

Most patients are discharged the same day or within 24–48 hours, depending on the procedure and recovery progress.

Q14. What kind of post-op support will I receive?

You’ll get detailed recovery instructions, emergency contact info, and a follow-up appointment. Our team is always available for any concerns.

Family & Facilities

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Q15. What facilities are available for family members?

We offer parking, Wi-Fi, food options, and waiting areas for family members accompanying patients.

Q16. What if I need help after reaching home?

You’ll be provided emergency contact numbers and follow-up support. In some cases, we also help coordinate home care.